At Krakia, we are genuinely committed to collecting and protecting every piece of your personal information. This policy explains where your data goes, why we keep it, and what rights you have.
Here's a quick overview of the key points before you read the full policy.
Your personal and payment data is secured with 256-bit SSL encryption, making it unreadable to any outside party.
Krakia never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
You can request to view, correct, or delete your data at any time. Your information belongs to you.
We only collect what is strictly necessary to provide our services. We do not ask for personal information we do not need.
We clearly explain which cookies are used and why. You have the option to disable non-essential cookies at any time.
You can opt out of promotional communications at any time. We respect your preferences.
Krakia (website: krakia.bet) is an international online betting and gaming platform. We believe that every user's personal data is a valuable asset — and keeping it safe is our responsibility.
This Privacy Policy explains what information Krakia collects, why it is collected, how it is used, and when it may be shared. This policy applies to both the krakia.bet website and our mobile app.
By using Krakia's services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
In plain terms: We never sell your data. Your information is used solely to provide you with a better experience. Read this policy for full details.
Krakia collects only the minimum information necessary. The three categories below explain what types of data are collected.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account creation & communication | Yes |
| Date of birth | Age Verification (18+) | Yes |
| Identity Document | KYC & withdrawals | Yes for Withdrawals |
| IP & device | Security & Fraud Prevention | Automatic |
| Cookie Information | Improving Site Experience | Partial |
Krakia uses your information only for specific purposes, which are clearly outlined below:
Important: Krakia will never use your data to market other companies' products or services. You can opt out of marketing communications at any time.
Krakia follows industry-leading standards to protect your data. Our security framework operates across multiple layers:
In the event of a security breach, Krakia will notify affected users and relevant authorities within the timeframe required by law. Our Incident Response Team is always on standby.
Your role matters too: Use a strong password, keep 2FA enabled, and report any suspicious activity to support immediately. If anyone asks for your OTP or password via phone or message, it is a scam.
Krakia uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and site security | Deleted at end of session |
| Functional Cookies | Remembering language, theme & preferences | Up to 1 Year |
| Analytics Cookies | Site usage statistics (anonymised) | Up to 6 months |
| Marketing Cookies | Serving Relevant Advertisements | Up to 30 Days |
All non-essential cookies can be disabled. Manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect some site functionality.
Krakia does not retain your data indefinitely. Separate retention periods apply depending on the type of information:
Once the defined retention period expires, data is securely deleted or anonymised and converted into statistical records.
Krakia strictly does not collect information from, or provide services to, anyone under the age of 18. Age is verified at the point of registration.
If we become aware that a person under the age of 18 has created an account, that account will be immediately closed and all associated data will be deleted.
For Parents: If your child has created a Krakia account, please contact us immediately at support@krakia.bet. We will act promptly.
Krakia respects your rights regarding your personal data. You have the following rights:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that the use of your information be restricted.
You may request a copy of your information in a structured, portable format.
You have the right to opt out of marketing communications at any time.
To exercise any of the rights above, email us at support@krakia.bet or reach out via live chat. We typically respond within 30 days.
Krakia is an international platform. In some cases, your data may be stored or processed on servers located in other countries. Regardless of where your data is transferred, protection equal to or stricter than this Privacy Policy is always ensured.
We only share data with countries or companies that ensure adequate data protection. European GDPR standards serve as the foundation of our global privacy policy.
Krakia may update this Privacy Policy from time to time. For significant changes:
Continued use of our services after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, please stop using our services and request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
We aim to respond to all privacy requests within 30 business days. Complex cases may take longer, but you will be notified if that is the case.
For more information, visit our Terms & Conditions, Responsible Gaming and FAQ View page.
Your privacy is guaranteed at krakia. Register today and enjoy betting and gaming in a safe, secure environment.