Responsible Gaming

KrakiaResponsible Gaming at — Keep the Fun, Know Your Limits

Krakia believes betting and gaming should be a healthy part of entertainment — not a burden on your life. That's why we treat responsible gaming not as a rule to follow, but as a core value we genuinely stand by.

18+ Only Set your own limits 24/7 Support Self-Exclusion
Recognize the signs of a gambling problem
Chasing losses with bigger bets
Gaming at the expense of family time or work
Borrowing money to fund your betting
Trying to quit but failing to follow through
Hiding or lying about your betting
If any of these feel familiar, seek help right away.

Krakia's Responsible Gaming Tools

You're in control of your play. Use the tools below to set your own limits.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Decreasing your limit takes effect immediately; increasing it takes effect after 72 hours.

Active immediately
Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, betting will be suspended for that period.

Financial Protection
Session Time Limit

Set a time limit for each gaming session. You'll receive an alert when time is up, and the session will close automatically.

Time Management
Cooling-off period

Take a break for 1 to 30 days. During this period, you won't be able to log in or place any new bets.

Temporary Break
Self-Exclusion

Close your account for 6 months to 5 years, or permanently. No new accounts can be opened during this period.

Long-term protection
Reality check

Regular pop-up reminders will let you know how long you've been playing and how much you've won or lost.

Building awareness

To use these tools, log in to your account and go to Settings, or contact support.


Betting Should Be Fun — Not a Burden

Millions of Bangladeshis enjoy betting and gaming at Krakia every day. Most play responsibly — for entertainment, within their limits. But for some, gaming can gradually spiral out of control. We want to make sure that never happens.

Responsible gaming isn't just about betting less. It means understanding your own limits, setting boundaries, and taking breaks when needed. Krakia's responsible gaming program is designed to help you with all of this.

Core principles of healthy betting

Years of observation have shown us that players who bet responsibly tend to follow a few common principles. These principles are simple, but they work:

  • Set your budget in advance: Decide in advance how much you will spend on betting each month or week. That amount is your entertainment budget — and nothing more.
  • Don't chase your losses: "Chasing losses" — placing more bets to recover what you've lost — is the most telling sign of a problem.
  • Stay level-headed: Never bet when you're angry, upset, or under the influence. Emotional decisions always lead to losses.
  • Stick to your schedule: Don't play beyond your set time. Prioritize sleep, family, and work.
  • Don't think of betting as a way to earn money: This is entertainment, not an investment. Winning consistently is not realistic.
  • Take regular breaks: Taking a break of a few weeks or months can make it much easier to step away from a problem.

How to Set Your Limits

Before setting a limit, ask yourself a few questions: What portion of my monthly income am I comfortable spending on entertainment? How much can I lose without it affecting my well-being? How many days a week and how many hours do I want to play?

Your answers will determine your deposit limit, loss limit, and session time limit. On Krakia, these limits can be easily set from your settings.

Keep in mind: Avoid betting during financial stress, emotional hardship, or loneliness. Betting makes problems worse, not better. If you find yourself constantly thinking about betting, seek help right away.

Protection of minors

Krakia strictly does not serve anyone under 18. Age verification is mandatory at registration. If children or teenagers in your household have access to your device, please use parental control software. Always keep your login credentials secure.

If you suspect anyone under 18 is using your account, contact support immediately. We will act quickly.

Learn more: If you have any questions about responsible gaming, visit our FAQ page View options or contact support. Our trained team is always ready to help.

Are your gaming habits healthy?

Read through the questions below. If you answer 'yes' to more than three, it may be time to seek help.

I place more bets to try to win back what I've lost.

Your betting has caused arguments with family or friends.

I've tried to stop betting but couldn't.

I've placed bets during sleeping hours or work hours.

I have borrowed money or sold belongings to fund my betting.

You feel restless or irritable when you're not betting.

I ended up playing more than I had planned before I started.

Our advice for you

If more than three of these apply to you, pause and take stock. Consider self-exclusion or a cooling-off period. Our support team is always here to help — reach us at support@krakia.bet or via live chat.

How to set limits

1
Log in to your account

Log in to Krakia and click the profile icon in the top right corner.

2
Open Settings

Go to "Responsible Gaming" in the menu.

3
Choose Your Preferred Limit

Choose what you need — deposit limit, loss limit, session time limit, or cooling-off.

4
Set your amount and time

Enter your budget and time limits. Reductions take effect immediately.

5
Confirm

Submit and you will receive a confirmation message. If you have any issues, please contact support.


Don't Ignore These Warning Signs

Problem gaming doesn't appear overnight — it builds gradually. Learn to recognise the signs below, for yourself or someone you care about.

Financial Strain

You can't cover your bills and your debt is growing, yet you can't stop betting.

Relationship problems

Betting is creating distance between you and your family or friends.

Emotional distress

Losing feels infuriating, but winning isn't satisfying either — there's always the urge for more.

Loss of Focus at Work

You can't focus at work or studies because betting is always on your mind.

Sleep Problems

You can't sleep because you're thinking about gaming, or you're staying up late into the night to play.

Concealment

You are hiding your betting from family or lying to them about it.

How Each Limit Works

Limit types Active Hours Change policy
Reducing Your Deposit LimitImmediateAt any time
Increasing your deposit limitAfter 72 hours72-Hour Wait
Loss LimitImmediateDecreases take effect immediately
Session Time LimitImmediateAt any time
Cooling-Off (1–30 Days)ImmediateNo changes while active
Self-ExclusionImmediateReview upon expiry

Learn more about self-exclusion

Self-exclusion is the strongest protection tool available. Once activated, it will be impossible to access your account or place any bets before the set period ends. Even if you attempt to register under a new name, our system will detect and block it.

Your balance remains safe during self-exclusion. You'll be able to withdraw it once the period ends.

Seeking help takes courage: Problem gaming is a health issue — there's no shame in it. With timely help, full recovery is possible. Krakia's support team is always by your side.


Responsible Gaming FAQ

Yes, but not before the designated period ends. Once your self-exclusion expires, you'll need to contact support, and your account can be reactivated only after a cooling-off period — to ensure the decision is well-considered.
No. The deposit limit only applies to new deposits. Any funds already in your account, including winnings, can be withdrawn at any time.
Contact us at support@krakia.bet. Our support team will listen and help you take the right steps. We can also take necessary action on an account at the request of a third party.
A cooling-off period is a temporary break of 1–30 days that ends automatically when it expires. Self-exclusion is a longer-term measure — from 6 months to 5 years, or permanently — and requires a new request to lift even after the period ends. For serious concerns, self-exclusion is the more effective option.
Yes, if you have strong self-discipline. That said, we always recommend setting at least a deposit limit — it acts as a safety net and helps prevent unexpected overspending.
Yes, completely. All conversations and requests related to responsible gaming are treated with strict confidentiality. Our team is trained to help in a non-judgmental way.

Play safe, stay happy

Responsible gaming at Krakia isn't just a requirement — it's a commitment. Play within your limits and enjoy the experience.

Free limit setting 24/7 Bangla Support 18+ Verified Self-exclusion benefits
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